Having a Great Design is Not Enough

So many companies and product teams think that if they just hire a UX team, or consultant, or do user research that magically their product will be fixed.  However, I’ve found that the biggest barrier to great design and great products are the teams themselves. They sequester the UX people and user researchers and give […]

Not Speaking Up and Barbara Streisand

In all my years of working with product teams, I’ve found that the teams themselves are their worst enemy, not management, not their customers, not even limits on budgets or technology.  There are several team dynamics that contribute to compromising on the best possible outcome to make your product great.  Here are a few: What’s Hot. […]